Frequently asked questions

Every advert is a 15-second full-motion video. Adverts run in rotation every day from 6am to 10:30pm, seven days a week.

Rose Lane, Norwich NR1 1PN. It sits on a central one-way route near Riverside Retail Park and Rose Lane Car Park, on the walk to and from the train station and one of the city’s busiest bus routes.

We cap availability at 12 live advertisers at any one time, so every ad gets the time and space it deserves.

Your brand plays as full-motion HD video in a fixed city-centre location, with over 776,892 impressions a month and a capped rotation of 12 advertisers.

Every day from 6am to 10:30pm, seven days a week, including weekends and bank holidays.

Based on August 2026, the screens deliver over 776,892 impressions a month, with more than 136,320 people, 321,560 cars and 10,169 buses passing each month.

With 12 advertisers in rotation, the full loop is 180 seconds. Your 15-second advert plays around 330 times a day.

Yes. The screens are on Rose Lane, Norwich NR1 1PN, a short walk from the train station and Riverside Retail Park.

The minimum is 4 weeks, and bookings must start on a Monday.

Yes. Campaigns of more than 12 weeks are £145 a week + VAT. Get in touch to book further ahead or for a longer run.

Pay securely online by card, Apple Pay or Google Pay, or choose Account Payment if you are an approved partner.

Yes. Once booked, you receive a confirmation email and an invoice, plus automated reminders.

No. All prices are per week plus VAT. Your invoice shows the VAT separately.

Adverts run in rotation across the whole day, from 6am to 10:30pm. Get in touch if your campaign needs something different.

A 15-second MP4 with no sound — the screens play silently. The file is 5760 × 756px and runs across all three video screens. You receive full guidelines when you book.

Yes. Send us a new video at any time, or ask us to update yours for a small fee.

Yes. Most advertisers have our creative team make their 15-second video. We also handle changes, editing and seasonal creative for a small additional fee. Contact us before or after you book.

Yes. Your file is one 5760 × 756px video covering all three screens, so you can design each screen area separately. Keep anything important out of the two brick-wall sections, as they are not visible.

Yes. The screens are Full HD LED, bright enough to read in daylight, weatherproof and silent.

If you send your own video, we check it before it goes live and tell you what needs changing. Our team can also fix it for you for a small fee.

Every advert is checked before it goes live. Adverts must follow the UK CAP Code, be safe for drivers and suitable for a public street. See our advertising policy for full details, or contact the team if you are unsure.

If the screens are off for a full day or more because of maintenance or a fault, we add the lost days to the end of your campaign.